Meet your new unified inbox for customer support

Collaborate behind the scenes, move faster, and avoid surprises in a shared team inbox.

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1490630527 customer feedback manage feedback in one place
1490630495 team inbox respond faster 3 2x
Shared Inbox Saved Replies


Everything you need to support your customers personally, at scale

Intercom Messenger
Allow customers to contact you inside your web or mobile app.
Team Inbox
View, manage and respond to conversations in a collaborative inbox.
Public Helper Center
A beautiful knowledge base, searchable by everyone.
Customer Profiles
Know who you are talking to - their location, activity, and more all in real-time.
Assignment Rules
Create rules to automatically assign conversations to the right team or teammate.
Content Importer
Import your existing public knowledge base in a single click.
“Ultimately, Intercom connects the dots between the customer experience and our products. That lets us learn and innovate much faster.”
Josh Bryant
Co-founder, Droplr
Get Started For Free
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Early stage company?

Eligible applicants get all of our products for just $49 a month
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