Trusted by 25k+ businesses
Trusted by 25K+ Businesses
- Seamless team collaborationOur inbox holds all your conversations across channels in one place. It also helps you collaborate with teammates in real time thanks to co-presence indicators, notes, and @mentions.
- Customizable messenger to fit your businessOur next-generation live chat solution lets you create an easy, engaging conversational experiences that immerses customers in your brand.
- Advanced automationDeploy workflows that automate away manual tasks—such as routing, snoozing, and closing out conversations.
- An AI chatbot you can trustFin, our breakthrough AI chatbot, can automatically solve customer issues with safe, accurate, conversational answers based solely on your support content.
- Seamless human handoffFin can triage complex problems and pass them to your human support teams without interruption—so your customers get the best possible experience.
- AI-powered inboxWith Fin AI Compose, support reps can easily rephrase answers, adjust the tone, translate replies, fix spelling and summarize entire conversations.
“Our support agents love using Intercom. Now, they can manage seven chats at a time, compared to two chats with the previous system – a 250% increase.”
Stuart Sykes, VP Service Operations