Leads and customers who received a message from you, sent a message to you, or have logged into your app or website in the past 90 days.
An Inbox Seat gives a Teammate access to the Inbox product. A Teammate is anyone in your company with an Intercom account. You can have unlimited Teammates for free and choose which of them have a paid Inbox Seat.
Our library of integrations and our flexible APIs mean it’s easy to fit Intercom into how you already work.