Engage customers with email, push, and in‑app messages and support them with an integrated knowledge base and help desk.
Send messages triggered by time or behavior to onboard and retain users
Give users a way to help themselves with a public knowledge base
Manage and reply to requests for help right inside your apps and by email
From the minute you install Intercom, you’ll start to see who your users are, and can track anything they do in your app.
Send targeted in-app, push and email messages automatically triggered by time or behavior.
Create and send beautiful and effective messages without the help of engineers.
An in-app help center lets your users quickly and easily find answers to their questions.
Let people ask questions and get answers without leaving your app.
Intercom’s team inbox has everything you need to manage and respond to conversations at scale.
Customize the look and feel of Intercom in your apps to match your brand.
10x increase in message conversion rate
7x increase in message engagement
Reduced average response time on support requests by more than 50%