Manage conversations with leads and customers at scale

Assign, reply, and close conversations across your website, in your apps, email, and social
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Key features

Key features

Multi-channel messaging
Receive messages from people wherever they are
Team Inbox
One place to see, manage, and respond to all conversations with leads and customers
Automated Workflows
Help your teams move faster by automating repetitive tasks
Actionable insights
See your team’s performance and plan ahead
Early stage company? Eligible applicants get all of our products for just $49 a month. Learn more →

More than 20,000 companies are using Intercom to respond to their customers


“Before Intercom, we tried a number of support tools and struggled to get below a one hour response time. With Intercom, our top customers hear from us within 30 minutes, and we’re solving their problems faster.”

Decreased response time by over 50%


Improved customer satisfaction by 30%


70% reduction in median response time