The complete customer messaging platform

Reach your next growth milestone faster with Intercom

Intercom is the one tool you need to reach customers and prospects across every step of the lifecycle. Drive more revenue and create happier customers today.

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Redbooth saw a 10x increase in website prospect engagement


GetAccept saw its revenue increase by 4.5x


Format improved its customer retention by an average of 20%

Optimized for small businesses

Set up in minutes. See results today.

Get up and running quickly and start engaging more customers and prospects right away.

Make customer experience your competitive advantage.

Stand out from the pack by providing a personalized end-to-end customer experience.

Drive growth through data-informed communication.

Deliver the right message at the right time to boost revenue and drive impact you can measure.

Intercom works across your customer lifecycle

Intercom works across your customer lifecycle

On your website

Convert more website visitors by engaging them proactively and in real-time

In your product

Accelerate customer onboarding and expand product adoption with targeted messages

In moments that matter

Increase customer retention and satisfaction with faster answers through real-time support and self-service

On your website

Turn visitors into paying customers

  • Engage prospects proactively with visitor auto messages
  • Sell in real-time through live chat for sales
  • Automatically convert qualified leads 24/7 with Custom Bots
  • Use 100+ apps and integrations to streamline team workflows
Learn more about bots for sales
Steven from Example App
Hey, check out this case study to see how we scale for big teams:
Let’s chat when you’re ready 👍
Write a reply
Sandy from Example App
Hi MegaCorp,

Sandy here, your dedicated account manager. Thanks for checking out our site. We’re great for companies in the Education industry. Reply here or book some time we can connect!
Book a time
Your email address Submit
Sarah from Example App
Got questions on pricing? I’m here to help
Write a reply
In your product

Communicate in context to drive action

  • Accelerate new customer onboarding with targeted user auto messages
  • Boost engagement with in-product and email campaigns
  • Get real-time customer feedback to inform your product roadmap
Learn more about messages
In moments that matter

Deliver memorable support experiences

  • Automate instant responses in your own voice with Answer Bot
  • Respond across channels – chat, email, social – from a shared team inbox
  • Support customers in real-time via live chat and auto messages
  • Promote self-service with knowledge base and smart article suggestions
Learn more about bots for support
“We use Intercom across every part of our business. We’re a small team, but Intercom helps us grow our customer base while scaling our headcount thoughtfully.”
Stephanie Bowker

Head of Marketing

Connect your favorite tools

Use apps to integrate workflows, so Intercom grows with your organization.