Send targeted messages to the right people at the right time

Encourage leads and users to take action with targeted email, push, and in-app messages triggered by time or behavior
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Key features

Key features

Create live segments and target the right people for messages based on their behaviors
Outbound messaging
Send one-off and automated email, push, and in-app messages to people
Measurement and Optimization
See the performance of messages and test variants to improve results
Connect Intercom with other tools like Salesforce, Segment, and more
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More than 20,000 companies use Intercom to engage their customers


“With Intercom we get the insights we need to constantly improve the customer experience and message people at the best possible moment.”

Increased annual billing subscriptions by 30%


Achieved 92% conversion rate with timely in-app messages

New relic

Increased message engagement by 2.5x