We start with what matters—the customer
Our customers are our number one priority, and we work hard to understand their needs and their challenges. Each and every campaign, message, content piece, and event is created with the same core goal as the products we ship—to help our customers thrive.
We don’t just market, we make
Our team uses insights we collect from customers to collaborate with the Product team through the entire design and development process. This partnership means we’re close to the product, and can contribute to making it even more valuable to our customers.
We’re clear, honest, and open
Clarity is baked into the heart of everything we do. We’re straightforward in the way we design, the way we communicate, and the way we market our product and our brand.
I joined Intercom because of its pulse! From the diverse culture to a product that makes a meaningful difference to consumers and businesses. Everyone here wants to build, and solve, and win—and has the opportunity to do so. What more could you ask for?
Anna Griffin, CMO