You can create links for user profiles simply by adding the user ID or email address of your user to these URLs: 

https://app.intercom.com/apps/YOUR_APP_ID/users/show?user_id=THE_USER_ID
https://app.intercom.com/apps/YOUR_APP_ID/users/show?email=THE_USER_EMAIL

Note: The second URL above will only work for unique email addresses - these are email addresses that exist once in your user list.

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