This notice is to inform you that personal information about you ("personal data") has been collected by Intercom Inc, which is located at 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA and Intercom R&D Unlimited Company, which is located at Stephen Court, 18-21 St Stephen’s Green, Dublin 2, Ireland and can be contacted by emailing We are contacting you because we would like to evaluate your candidacy for employment at Intercom. We have obtained your personal data from publicly available sources (e.g. LinkedIn) or it has been provided to Intercom by someone who referred your details to us for potential employment. 

Your personal data (e.g. your name, employment details, professional experience and contact details) will be processed by Intercom for the purposes of managing our recruitment related activities, which include setting up and conducting interviews and tests for candidates, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Intercom carries out this processing for its legitimate interest to offer employment/hire candidates that have the skills and qualities of the Intercom ethos.   We consider your privacy and data protection rights when we pursue our legitimate interests and ensure that the way our recruitment process works doesn't unfairly impact on those rights.  

Your personal data has been shared with Intercom's recruitment team and managers and is stored on our servers in Ireland and the United States of America. It has also been disclosed to Greenhouse Software, Inc., our cloud services provider located in the United States of America which is engaged by Intercom to help manage our recruitment and hiring process. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under the standard contractual clauses and the Privacy Shield. You can find out more about the Privacy Shield here OR obtain a copy of the standard contractual clauses by contacting us at    

Data Retention: If you are hired by Intercom, your personal data will be retained for as long as you are an employee of Intercom (plus a reasonable period of time after your employment ends). If you are not hired by Intercom, your personal data will be retained as necessary for the purpose of dealing with any legal matters that may arise.  In the case of EU candidates your personal data will be held for this purpose for 12 months.  Separately, we will retain your personal data for 24 months for our legitimate interests for the assessment of future employment opportunities we might have for you.  You can of course request that we do not hold your data for the purpose of assessing future roles for you by emailing us at

You can access, rectify, erase, restrict or export your personal data at any time by emailing us at []. You can also object to our processing of your personal data at any time. 

You can contact our Data Protection Officer with requests or concerns at If you are unsatisfied with the response you have the right to lodge a complaint with your supervisory authority.

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