Yes, Intercom Surveys are a great way of engaging customers and seamlessly capturing customer insights. The responses collected can be used to power actions and workflows to create a more personalized customer experience and drive business growth.

If you create a shareable link for your survey, you can also send your customers surveys using apps in messages, or Custom Bots

Using other surveying apps with Intercom

You can use survey apps including Typeform, Survicate, AskNicely, InMoment (formerly Wootric), Coda and more. Check out our app store for the full list of survey apps.


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