Important: Accounts is only available with certain Intercom plans. See our plans and pricing here.
Automatically import your accounts from Salesforce
If you manage your target accounts in Salesforce, you can easily import them to Intercom.
First, go to the app store, select the Salesforce app. Then go to the settings tab and open "Maintain lead and account ownership":
Once installed, select and save the Salesforce accounts lists you want to sync with Intercom.
Now, accounts from your selected Salesforce lists will automatically be imported to Intercom.
Note: Your Salesforce lists will automatically update in Intercom every 24 hours.
Once you’ve got Accounts set up, you can send targeted, personal messages to accounts when they visit your website