This answer comes from the Intercom Community forum. 👌
Is there a way to pull data from intercom, specifically Response time, Time to close, Conversation ratings and Top articles this month into a Google sheet?
The best way to do this is to download Intercom reports in CSV and upload it to Google spreadsheets manually.
And, you can now schedule CSV exports of your reports from within your Intercom workspace. This should save you the trouble of needing to manually export this data every single time. 😉
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