Once a the mobile SDK is installed in a workspace, extra attributes will be main available in the web interface
For iOS/Android
Is mobile unidentified
unidentified users are those that have not logged in an email/user_id (similar to leads in the web integration but remember that all mobile SDK records are users)
Enabled Push Messaging
indicates that the record as a device token and thus can receive push messaging/notifications
For Android
Last seen on android
Android sessions
Android app version
Android device
Android os version
For iOS
Last seen on ios
Ios sessions
Ios app version
Ios device
Ios os version
When are mobile sessions incremented?
iOS
We increment the iOS session count the first time a user is registered
And subsequently on every
UIApplicationDidBecomeActiveNotification
that is triggered by a user opening your app, once they happen twenty seconds apart.Application opens within twenty seconds are not counted.
Android: follows similar rules
Note: Mobile web sessions (i.e., Safari and Chrome on mobile) are captured as web sessions, not mobile sessions.
Difference in App Version Type
iOS App version is of string type
Android App Version is of "version" type allowing greater then and less than
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