Sending Chats, Posts & Banners in your app or on your website

Sending the right message at the right time lets you capture leads, and connect with customers.

Ruairí Galavan avatar Phil Byrne avatar Jack Jenkins avatar +1
22 articles in this collection
Written by Ruairí Galavan, Phil Byrne, Jack Jenkins and 1 other
Sending messages at the right time and place

Banner message best practices — Example uses

Check out these example banners and find inspiration for your messaging plans.
Jack Jenkins avatar
Written by Jack Jenkins
Updated over a week ago

Celebrate customer progress

Send messages that celebrate what your customers do — from small tasks to big milestones.
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Written by Ruairí Galavan
Updated over a week ago

Get feedback at scale using message reactions

Gather customer feedback easily by adding reactions to your messages.
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Written by Jack Jenkins
Updated over a week ago

Send repeatable messages based on events you track in Intercom

Message your customers every time they take an action with event based messaging.
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Written by Jack Jenkins
Updated over a week ago

Check up on your customers regularly

What to say and who to target for your short, medium and long-term check-up messages.
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Written by Ruairí Galavan
Updated over a week ago

Get feedback on your features

When, where and how to ask your customers for feedback about your features.
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Written by Ruairí Galavan
Updated over a week ago

Send personalized messages to target accounts on your site

Perform account-based marketing on your site by targeting key accounts with messages.
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Written by Jack Jenkins
Updated over a week ago

Anticipate customer questions

Pre-empt and answer important questions at the right time, in the right place.
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Written by Ruairí Galavan
Updated over a week ago

Send targeted messages to visitors on your website

Proactively reach out to and chat with visitors of your website based on what they do.
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Written by Jack Jenkins
Updated over a week ago