Operator & Task Bots

How Operator's Task Bots can save your team valuable time

Ruairí Galavan avatar Jack Jenkins avatar Kaitlin Pettersen avatar +1
18 articles in this collection
Written by Ruairí Galavan, Jack Jenkins, Kaitlin Pettersen and 1 other
Operator's Task Bots

Automate simple actions with Task Bots

Task Bots handle the simple stuff, so your team can focus on the things only humans can do.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

How task bots behave

Operator's task bots were built to have "manners", which allow them to contribute to conversations at the right time.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Capture your visitors' contact details

Capture your visitors’ email addresses with Task Bots and visitor auto messages.
Jack Jenkins avatar
Written by Jack Jenkins
Updated this week

Automatically qualify leads

The 'Qualify leads' task bot automatically qualifies your leads, so your team can convert them to customers more easily.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Create separate qualification paths for different leads

Qualify lead in up to three different ways with Advanced Qualification.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Assign automatically qualified leads by round robin

Evenly share the leads Operator qualifies with your team.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Automatically route sales and support conversations to the right team

Identify if anonymous leads are customers and route them to the right team, using Operator's conversation routing skill.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Measure customer satisfaction with conversation ratings

Operator can ask your customers for feedback after a teammate closes a conversation.
Jack Jenkins avatar
Written by Jack Jenkins
Updated over a week ago

Let users help themselves with smart suggestions

Operator answers simple questions automatically so they never reach your inbox.
Jack Jenkins avatar
Written by Jack Jenkins
Updated over a week ago