Group 65
Go to Intercom
Português do Brasil
English
Français
Deutsch
日本語
Español
All Collections
Configure Intercom
Configure Intercom
Customize the Messenger, import user data, forward email, set up notifications and more.
+1
24 articles in this collection
Written by
Ruairí Galavan,
Thibault Candebat,
Jack Jenkins
and 1 other
Create new Leads and Users in Intercom
Quickly and easily create a new user or lead in your Intercom workspace.
Written by
Jack Jenkins
Updated over a week ago
Day 1 with Intercom: Configure checklist
Written by
Ruairí Galavan
Updated over a week ago
Customize the Intercom Messenger
Customize the Intercom Messenger (basics)
Set the Messenger's appearance, language, apps, reply time, visibility and more.
Written by
Ruairí Galavan
Updated over a week ago
Customize the Intercom Messenger (technical)
Create a custom launcher, move its position on your site and more.
Written by
Ruairí Galavan
Updated over a week ago
Localize Intercom to work with multiple languages
How to localize the Messenger, Articles, auto messages and more.
Written by
Jack Jenkins
Updated over a week ago
Turn off, show or hide the Intercom Messenger
Control which users and visitors can see the Messenger.
Written by
Jack Jenkins
Updated over a week ago
The Intercom JavaScript API
Written by
Ruairí Galavan
Updated over a week ago
Customize Intercom to be about your users
Import your user data into Intercom
Import your users into Intercom from Mailchimp, Mixpanel or a CSV.
Written by
Ruairí Galavan
Updated over a week ago
Group your users by company
Identify new company segments, message a company, and remove users from a company.
Written by
Ruairí Galavan
Updated over a week ago
Set up event tracking in Intercom
How to set up events to track user behavior.
Written by
Jack Jenkins
Updated over a week ago
Send custom user attributes to Intercom
Create and track custom data that matters to your business
Written by
Jack Jenkins
Updated over a week ago
Configure Intercom for your team
Invite your teammates to Intercom
How to invite teammates, assign them Inbox seats and more.
Written by
Liam Keegan
Updated over a week ago
A guide to sending email from your own address
Send email from the address you signed up to Intercom with, or from a custom email address.
Written by
Liam Keegan
Updated over a week ago
Forward your email to your team inbox
Automatically send emails from your email clients to teams or teammates in Intercom.
Written by
Ruairí Galavan
Updated over a week ago
Permissions: how to restrict access for some teammates
Control if teammates can export data, reassign conversations, delete replies and more.
Written by
Ruairí Galavan
Updated over a week ago
How your team get notifications
Control what notifications you receive on desktop and mobile.
Written by
Ruairí Galavan
Updated over a week ago
Edit, archive or delete tags
Your tagging needs will change over time. Manage tags effectively by updating or removing tags you no longer need.
Written by
Jack Jenkins
Updated over a week ago
Staying secure
Enable identity verification for web and mobile
Enhance your security and prevent impersonation by implementing identity verification.
Written by
Jack Jenkins
Updated over a week ago
Protect your account with 2FA and Google Sign-On
Written by
Ruairí Galavan
Updated over a week ago
Impersonation warning explained
Written by
Ruairí Galavan
Updated over a week ago
Whitelisting the domains you use with Intercom
Written by
Ruairí Galavan
Updated over a week ago
Security at Intercom
Written by
Ruairí Galavan
Updated over a week ago
Using Intercom with Content Security Policy
Written by
Thibault Candebat
Updated over a week ago
Create a test version of Intercom
Create a test workspace in Intercom
Set up a test workspace of Intercom in your development / staging environment to be sure it’s working correctly before putting it live.
Written by
Ruairí Galavan
Updated over a week ago