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Automation
Fin - Intercom's AI Bot
Fin - Intercom's AI Bot
By Beth-Ann and 4 others
5 authors
18 articles
Fin explained
Fin Pricing
Getting started
Creating a Fin profile
Enabling Fin with your support content
Preview and test Fin before rolling it out to customers
Managing
Fin conversations in the Inbox
Using Fin alongside other automations
Customizing Fin in the Messenger
Optimizing
How to optimize your Help Center for Fin
Creating Custom Answers
Reporting on Fin
Support content Best Practices for Fin
Common questions
What happened to Resolution Bot?
How do I control which external content Fin uses?
Fin demo didn't import my Help Center correctly
Understanding AI generated answers
Fin FAQs
When should I use qualifiers?