Yes, if you have Messages Premium, you can choose to disable: 

  • The ability for customers to upload attachments via the Messenger (for both web and mobile SDKs). 
  • The ability for customers to select and send GIFs via the Messenger (for both web and mobile SDKs). 
  • The ability for teammates to select and send GIFs via the Inbox GIF picker for teammates. 

Disable the ability to add attachments via the Messenger

If you’d like to double down on security for your company, you can disable your attachments in the Messenger. 

If you have Messages Premium and would loike to disable attachment, get in touch with us through the Messenger and we’ll disable them for you. 

Important: Disabling attachments is only available for Messages Premium customers. 

This is what your Messenger will look like with attachments disabled: 

Disable the ability to send GIFs via the Messenger & Inbox 

If you feel that GIFs don’t fit in with your business’ brand, you can disable them for customers in the Messenger, and for teammates in your team Inbox.

If you have Messages Premium and would like to disable GIFs, get in touch with us through the Messenger below and we’ll disable them for you. 

This is what your Messenger will look like with Gifs disabled: 

And here’s what your team Inbox will look with GIFs disabled: 

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