Operator

Automate simple actions with Task Bots, engage visitors with Custom Bots, and instantly resolve questions with Answer Bot.

Liam Keegan avatar Ruairí Galavan avatar
26 articles in this collection
Written by Liam Keegan and Ruairí Galavan
Task bots

Automate simple actions with Task Bots

Task Bots handle the simple stuff, so your team can focus on the things only humans can do.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated this week

How task bots behave

Operator's task bots were built to have "manners", which allow them to contribute to conversations at the right time.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Automatically capture and qualify leads

The 'Qualify leads' task bot automatically qualifies your leads, so your team can convert them to customers more easily.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Create separate qualification paths for different leads

Ask people who they are or what they’re interested in so you can qualify them with the most impactful information.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Automatically route sales and support conversations to the right team

Identify if anonymous leads are customers and route them to the right team, using Operator's conversation routing skill.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Measure customer satisfaction with conversation ratings

Operator can ask your customers for feedback after a teammate closes a conversation.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Let users help themselves with smart suggestions

Operator answers simple questions automatically so they never reach your inbox.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

How do I set up follow up rules for my leads?

Automatically follow up with leads who reply to your visitor auto messages, or who are qualified by Operator.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago
Custom bots

Crush your number with custom bots

Create the perfect bot that helps you crush your number, qualify more leads and book more meetings around the clock.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Proactively engage and upsell users with Custom Bots

Automate customer outreach with Custom Bots for users.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Personally engage your visitors with a video bot

Add a video to your Custom Bot’s welcome message to create a more personal experience.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Sales qualification template: capture, qualify and route leads

Create a custom bot that qualifies every kind of lead for your sales team.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Out of office template: generate leads while you’re away

Generate leads while your team is away, and set expectations for when they’ll be back.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Product recommendation template: increase first purchases

Create a custom bot that guides leads to the right products based on their preferences.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Pricing page template: convert more leads on your pricing page

Capture, categorize, qualify, and follow up with leads on your pricing page.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago

Competition template: capture and qualify leads

Create a custom bot that invites visitors to partake in a competition, in exchange for their details.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Enterprise template: schedule calls with enterprise leads

Identify, qualify and schedule calls with high-value visitors.
Liam Keegan avatar
Written by Liam Keegan
Updated over a week ago