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Use Case:
Native Mobile Mobile Web Desktop Web

See how the Messenger can help you acquire, engage and support customers across web and mobile.

Welcome website visitors

Engage

Welcome visitors to your site and chat with them in real time to answer their questions and convert them to leads.

Onboard new users

Engage

Use in-app messages to guide every new user through their first steps in using your web or mobile app.

Provide support to users

Respond

Let your customers ask for help and get responses when and where they need it - right inside your web and mobile apps.

Announce new features

Engage

Deliver messages inside your app to broadcast big news, drive feature usage, and encourage upgrades.

Collect Feedback

Engage

Ask for product feedback from customers inside your web and mobile apps when they’re most likely to respond - while they’re using your product.

Used by these
customers

“Intercom brings us closer to our customers. I have no idea what we would do without it!”

Helping the best web & mobile businesses communicate with their customers

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We love the Messenger's teammate profiles - they allow us to show more personality, making it clear there's real people helping our customers - rather than faceless agents and this helps us build positive relationships.
Gareth Wilson, Head of Marketing at Fog Creek Software