Skip to content
Intercom for Crypto exchanges

When customers invest in you, return the favour with personal support.

From expert traders to first-time investors, provide a personal level of support to your crypto account holders on one single platform with Intercom.
When customers invest in you, return the favour with personal support.
Three levels of support for one personalized experience
  • Human

    Free up your support team from repetitive questions so they can manage more important customer conversations human-to-human. Use our unified inbox to make team collaboration and customer satisfaction easier for everyone.

  • Self-Serve

    Enable your customers to find answers for themselves, while our bots collect upfront information from your crypto account holders for you, saving your support team valuable time and energy.

  • Proactive

    Get ahead of inbound volume, the key to a successful support strategy, which is precisely what Proactive Support is about. Use interactive Product Tours to walk your new customers through account setup or tricky parts of your product.

Trusted data security

Who uses Intercom?

  • Sales teams

  • Product teams

  • Marketing teams

  • Support teams

  • Customer success teams


Drive conversational experiences for a future-ready customer support strategy

Check out this comprehensive report by Forrester and discover the power of conversational support – the secret to customer retention and business growth.

Personalized, messenger-based support is critical to stay competitive. See why—and how—world-leading companies are moving to conversational support.

Check out this comprehensive report by Forrester and discover the power of conversational support – the secret to customer retention and business growth.

Friendly. Quick. Secure

Use our Business Messenger to chat like the messaging apps you and your clients use every day.

Adaptable to your team

Set customer expectations based on your team’s availability, and automatically collect information for follow-up.

Targeted messages

Send messages at just the right time to encourage prospective crypto customers to sign up.