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Intercom for food delivery

The best in customer support, delivered fresh, fast and personalized

Your customers are hungry for the best in customer support. Help them get what they need for each and every order with Intercom.
The best in customer support, delivered fresh, fast and personalized
Three levels of support for one personalized experience
  • Human

    Free up your support team from repetitive questions so they can manage more important customer conversations human-to-human. Use our unified inbox to make team collaboration and customer satisfaction easier for everyone.

  • Self-Serve

    Enable your customers to find answers for themselves, while our bots collect upfront information from your crypto account holders for you, saving your support team valuable time and energy.

  • Proactive

    Get ahead of inbound volume, the key to a successful support strategy, which is precisely what Proactive Support is about. Use interactive Product Tours to walk your new customers through account setup or tricky parts of your product.

Drive conversational experiences for a future-ready customer support strategy

Check out this comprehensive report by Forrester and discover the power of conversational support – the secret to customer retention and business growth.

Personalized, messenger-based support is critical to stay competitive. See why—and how—world-leading companies are moving to conversational support.

Check out this comprehensive report by Forrester and discover the power of conversational support – the secret to customer retention and business growth.

Customer data, served how you want it

  • Keep up with food trends

    See a user’s profile info, preferred restaurants, order history, and more each time you begin a chat.
  • Track behavioral data

    Follow user activity on your app, and collect trends about popular cuisine and delivery windows so you can grow.
  • Review data one slice at a time

    Tailor which users get which messages based on data you’ve collected about their orders.

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