Monthly Active People | Essential | Pro |
---|---|---|
Up to 100 people | $29/month | $49/month |
101-250 people | $49/month | $79/month |
251-1,000 people | $70/month | $110/month |
1,001-2,000 people | $95/month | $150/month |
2,001-5,000 people | $170/month | $270/month |
5,001-10,000 people | $290/month | $450/month |
Over 10,000 people? | Chat with sales |
Features | Essential | Pro |
---|---|---|
Auto and manual messages
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Audience targeting
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Message scheduling
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Trigger times
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Message insights
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CSV export
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Intercom messenger
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Message customization
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Email collector
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Smart campaigns
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A/B testing
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Message reactions
|
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Premium integrations
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Salesforce integrations
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Clearbit Reveal integrations
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Custom email templates
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Email delivery windows
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Unbranded messaging
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DKIM
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Permissions
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Leads and customers who received a message from you, sent a message to you, or have logged into your app or website, in the past 30 days.
Priced on Seats | Essential | Pro |
---|---|---|
2 Seats | $38/month | $78/month |
Each additional Seat | $19/month | $39/month |
More than 15 Seats? | Chat with sales |
Features | Essential | Pro |
---|---|---|
Intercom messenger
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Operator bot
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Email forwarding
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Team inboxes
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Assign conversations
|
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Notes & mentions
|
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Conversation tagging
|
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Saved replies
|
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Lead and customer profiles
|
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Conversation snooze
|
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Office hours
|
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Response times
|
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Away mode
|
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Message customization
|
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Slack integration
|
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Twitter integration
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Facebook integration
|
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Smart suggestions
|
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Article search
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Reports
|
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iOS & Android app
|
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Operator lead qualification
|
||
Round robin assignment
|
||
Assignment rules
|
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Salesforce integration
|
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Github integration
|
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Zendesk integration
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CSAT surveys
|
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Messenger visibility
|
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Unbranded messaging
|
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Permissions
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An Inbox Seat gives a Teammate access to the Inbox product. A Teammate is anyone in your company with an Intercom account. You can have unlimited Teammates for free and choose which of them have a paid Inbox Seat.
Fixed monthly price |
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Unlimited articles included |
Features | |
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Public help center
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Article reactions
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Smart suggestions
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Rich feedback
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Failed searches
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Articles and collections
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Article sharing
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Help center branding
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Intercom messenger
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Messenger customization
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Operator bot
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Content importer
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Choose a use case for your business and we will recommend the products you need.
Powering 500,000,000 conversations every month for the world's fastest growing businesses
Intercom drives 40% of sales demos booked
Increased message engagment by 2.5x
Reduced customer response time by over 50%
Frequently Asked Questions