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Olark vs. Intercom for live chat

Looking for an alternative to Olark?

You’ve come to the right place. There’s a better way to chat with visitors on your website.
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  • Cancel anytime
Looking for an alternative to Olark?
Fresh

A modern, personal and fun chat experience

Forget dated chat windows. Let visitors chat with you like they would with their friends.

Live chat doesn’t have to be dull and boring. Why type it when you can show it?

Engaging

Send the right message to the right visitor

Use simple IF this, THEN that statements to start conversations with the right people on your website.

Available

Don’t give visitors a dead end

Messenger sessions

Don’t restrict conversations to “sessions”

Don’t hang up on visitors. When people return to your site show their past conversations and let them pick up where they left off.

Intercom messenger with email capture

Intercom is never offline

Never turn a prospect away. Intercom captures the information you need to follow-up later.

Email conversation

Capture emails to follow-up

Prompt visitors for their email address to send your reply to their inbox if they leave before you respond.

Messenger sessions

Don’t restrict conversations to “sessions”

Don’t hang up on visitors. When people return to your site show their past conversations and let them pick up where they left off.

Intercom messenger with email capture

Intercom is never offline

Never turn a prospect away. Intercom captures the information you need to follow-up later.

Collaborative

Work as a team, all in one place

Work together, move faster, and avoid surprises in a collaborative team inbox.

Mobile

We actually have a mobile app

Don’t leave visitors hanging. Intercom’s apps for iOS and Android allow you to respond to visitors on-the-go.

Don’t let live chat become another silo
  • Convert leads to signups, and signups to active users

    Send leads an automated series of emails to encourage them to sign up. Once they do, onboard them, make announcements, and re-engage them with targeted email and in-app messages.

  • Help visitors inside your app after they sign up

    Give users an easy way to get help inside your web and mobile apps, or by email.