Live chat software

Grow revenue, accelerate sales and improve support

Intercom’s live chat software enables seamless collaboration and smart automation for sales, marketing and support teams.

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Free 14-day trial
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82%
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Increase conversions on your website by 82%

13%
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Get 13% more revenue from every customer

51%
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Respond to leads and customers 51% faster

Intercom is trusted by more than 30,000 of the world's most innovative businesses

“Intercom's live chat increased the visitor to paid conversion rates in our online store by 45% and drove 80% of our inbound inside sales revenue in three months."
Jesus Requena

Director, Paid Subscriptions

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Live chat that’s modern, intuitive and real-time

  • Live chat that feels intuitive and familiar – use gifs, emoji, see typing indicators and more.
  • Go beyond chat with apps – instantly screen share, start a voice or video call, book meetings and more.
  • Completely customize the messenger to match your brand and configure unique settings for web, iOS and Android.
“Using Intercom’s live chat, our first response time is 3x faster. What's more, we’ve built trust with our customers by always getting back to them quickly."
Joel Bradley

Customer Support Manager

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Enable seamless collaboration between sales and support

  • Save time by automatically assigning sales inquiries and support requests to the right teams.
  • Win deals faster by enabling sales to easily collaborate with support on tough technical questions.
  • See in-depth information about who you’re chatting with right alongside conversations.
“We’d be hard-pressed to find a better all-in-one tool for our support, sales and marketing teams. Intercom’s apps and integrations allow all of our teams to serve our customers from one tool, at scale.”
Ashley Stamps Lafont

Customer Success Manager

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Scale live chat with smart automation and bots

  • Qualify, prioritize, route leads and even book sales demos automatically, 24/7 with custom bots.
  • Offer 24/7 support and provide real-time answers to 29% of common questions with Answer Bot.
  • Engage valuable leads automatically with targeted and personalized messages using data enrichment.
Learn more about chatbots

Report on revenue, team performance and optimize coverage

  • Measure sales and marketing ROI by seeing Intercom’s impact on leads, opportunities, pipeline and deals won.
  • Recognize and reward top performers on your sales and support teams with team performance reports.
  • Know when to invest coverage with reports on conversation volume, response times, and SLA targets.

Connect live chat software to your existing stack

Streamline your workflow by integrating with the tools you already use.