Everyone wins with a conversational approach
The #1 Business Messenger
Companies can handle 1.6x more tickets when using the Intercom Messenger
Intercom customers see a median CSAT of 90.7%
lower time to resolution when using the Intercom Messenger versus traditional channels
Customer messaging that fits your business
Chat in real-time—or follow up later
Automate work with chatbots
Personalize every customer experience
Help customers self-serve
Deliver outbound messages on your website or app
Target chat to specific segments
Do more with 250+ apps
Communicate with customers across platforms
Live chat is only the beginning
Chat in real-time—or on your own time
Set clear expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.
Free up your team’s time with chatbots
Help users help themselves with powerful bots for support and sales.
Drive action with integrated apps
Integrate with 250+ apps, or build your own. You can use them in conversations or on your Messenger home screen.
Get the best of both worlds
Provide a seamless experience for users across desktop and mobile.
- “Our welcome message prompts conversations we might not have had without the Messenger. Now, 30% of paid signups are attributed to Intercom!”Mitch SkolnikHead of Operations, Elegant Themes
- “Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.”George DeglinCEO, OneSignal
Grow faster with Intercom
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