Manage your inbox from anywhere
Easily view conversations, see where you’re mentioned, and collaborate with your team using internal notes.
Start or continue a conversation
Send a new message or respond to a customer through your mobile device.
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth.
Team Inbox
View, manage, and respond to conversations in a collaborative inbox.
Notes & Mentions
Loop in teammates and work together behind the scenes to answer questions.
Tagging
Group related people or conversations with tags—search for them later.
Real-time Messaging
Instant message delivery, typing indicators, and user presence bring conversations to life.
Saved Replies
Respond to common questions with canned, yet personalized replies.
Live Profiles
See a visitor’s website activity, conversation history, and more.
Try Intercom today
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