The Intercom newsroom
- DEC 14, 2022
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don't) from Customer Support AgentsRead the article
- OCT 12, 2022
Intercom Announces Major Updates to its Most Used Product: the Intercom MessengerRead the article
- OCT 06, 2022
Intercom Brings Back Eoghan McCabe to Lead Company as CEORead the article
- JUL 25, 2022
New Harvard Business Review Analytic Services Research Finds Effective Customer Engagement is Business Critical Amid Economic UncertaintyRead the article
- JUN 22, 2022
Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer ExperiencesRead the article
In the media
‘You grow into your valuation. You reset your ambition’Read the article
Intercom Named to Forbes Cloud 100 For Sixth Consecutive YearRead the article
Intercom Included in Inc. Best Places to Work 2022Read the article
About Time! Intercom Puts Proactive Customer Service Back On The AgendaRead the article
Intercom aims to make online business personal - even with chatbotsRead the article
More about Intercom
Here are some Intercom descriptions. Feel free to include them when writing about our business.
Intercom creates modern Customer Service software that redefines how businesses support their customers. Its platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.
Intercom is redefining how businesses support their customers using powerful messaging and automation. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.
Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
By four co-founders in Dublin, Ireland before moving headquarters to San Francisco
In departments like Product, Engineering, R&D, Marketing, Sales, Operations, Support, and more
In 140+ countries, growing their online business from early stage to enterprise on our platform
Located in Dublin, San Francisco, London, Chicago, and Sydney
Brand assets and guides
Talk to our communications team for even more Intercom updates