Press releases
- DEC 14, 2022
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don't) from Customer Support Agents
- OCT 12, 2022
Intercom Announces Major Updates to its Most Used Product: the Intercom Messenger
- OCT 06, 2022
Intercom Brings Back Eoghan McCabe to Lead Company as CEO
- JUL 25, 2022
New Harvard Business Review Analytic Services Research Finds Effective Customer Engagement is Business Critical Amid Economic Uncertainty
- JUN 22, 2022
Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer Experiences
In the media
More about Intercom
Here are some Intercom descriptions. Feel free to include them when writing about our business.
Short description
Intercom is an AI powered, automation-first customer service platform that lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. Its platform is used to send over 600 million messages per month and enables interactions with over 800 million monthly active end users.
Full boilerplate
Intercom is an AI powered, automation-first customer service platform that lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. It is the only complete customer service solution that provides a seamless customer experience across automation and human support. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, use Intercom to send over 600 million messages per month and enable interactions with over 800 million monthly active end users. The company was founded in 2011 and is backed by leading venture capitalists, including Bessemer Venture Partners, Kleiner Perkins and Social Capital.
By four co-founders in Dublin, Ireland before moving headquarters to San Francisco
In departments like Product, Engineering, R&D, Marketing, Sales, Operations, Support, and more
In 140+ countries, growing their online business from early stage to enterprise on our platform
Located in Dublin, San Francisco, London, Chicago, and Sydney