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We're here to help with your COVID-19 response

It's more important than ever to stay connected. That's why we’re offering free service for nonprofits fighting COVID-19.
Intercom can help you provide quality, personal support at scale during critical periods like we are facing right now.

Are you working to fight the spread of COVID-19?

We're offering Intercom free of charge to any nonprofit or institution fighting COVID-19 and its impact on society, or working to help those affected.
Organizations we are partnering with to fight COVID-19

In conversation: A series on navigating customer support

We sit down with customer support leaders to discuss what's top of mind for their teams and their businesses – from remote work to customer retention.

How Intercom products can help during this time

Business Messenger: offer personalized support that scales

Our Business Messenger combines automation with a human touch to provide quality, personalized support to an increased volume of customers.

Messages: proactively address known questions

Get ahead of potential problems by sending outbound messages that proactively answer questions before they're asked. Available for your website, mobile app, and product.

Resolution Bot: automatically answer common questions

Our Resolution Bot answers 33% of common queries on average, freeing you up to handle the more complex issues.

Resolution Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!
Kieran Doyle, Head of Growth

Team Inbox: manage conversations easily and efficiently

Our multi-channel inbox features powerful rules and internal notes, making it easy for teams to work together to provide fast, seamless human support.

Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.
Matt Ladd, Customer Operations Specialist

If you are fighting COVID-19 or its impact, please get in touch.

Intercom is available for free to any nonprofit or institution who is participating in the fight against COVID-19 and its impact on society.