Are you working to fight the spread of COVID-19?
How Intercom products can help during this time
Business Messenger: offer personalized support that scales
Our Business Messenger combines automation with a human touch to provide quality, personalized support to an increased volume of customers.
Resolution Bot: automatically answer common questions
Our Resolution Bot answers 33% of common queries on average, freeing you up to handle the more complex issues.
“Resolution Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!”Kieran Doyle, Head of Growth
Custom Bots: seamlessly route conversations to the right team
Custom Bots help you qualify and route conversations by collecting information—allowing you to prioritize the most urgent issues, direct conversations to the right people or teams, and provide a great customer experience.
Team Inbox: manage conversations as a team
Our Team Inbox lets you work together to respond to customers and resolve issues through any channel.
“Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.”Matt Ladd, Customer Operations Specialist
If you are fighting COVID-19 or its impact, please get in touch.