Skip to content

Intercom can help with your COVID-19 response

It's more important than ever to stay connected. That's why we’re offering free service for nonprofits fighting COVID-19.
Intercom can help you provide quality, personal support at scale during critical periods like we are facing right now.

Are you working to fight the spread of COVID-19?

We're offering Intercom free of charge to any company or institution fighting COVID-19 and its impact on society, or working to help those affected.
Organizations we are partnering with to fight COVID-19

How Intercom products can help during this time

Business Messenger: offer personalized support that scales

Our Business Messenger combines automation with a human touch to provide quality, personalized support to an increased volume of customers.

Resolution Bot: automatically answer common questions

Our Resolution Bot answers 33% of common queries on average, freeing you up to handle the more complex issues.

Resolution Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!
Kieran Doyle, Head of Growth

Custom Bots: seamlessly route conversations to the right team

Custom Bots help you qualify and route conversations by collecting information—allowing you to prioritize the most urgent issues, direct conversations to the right people or teams, and provide a great customer experience.

Team Inbox: manage conversations as a team

Our Team Inbox lets you work together to respond to customers and resolve issues through any channel.

Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.
Matt Ladd, Customer Operations Specialist

If you are fighting COVID-19 or its impact, please get in touch.

Intercom is available for free to any company or institution who is participating in the fight against COVID-19 and its impact on society.