Pick a plan. Grow faster with Intercom.
Try any plan free for 14 days
Squiggle
All of Intercom
Acquire customers
Engage customers
Support customers
A new and better way to acquire, engage and support customers
Essential
Work as a team to manage conversations
from
$136
/mo
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus
Icon seats
Seats
A dedicated login to manage conversation. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$136/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$202/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from multiple channels
  • Send targeted messages on your website or in-product
  • Create a help center to answer common questions
  • Integrate with Stripe, Hubspot, Shopify and more
Premium
The complete toolkit for business growth
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus
Icon seats
Seats
A dedicated login to manage conversation. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$136/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$202/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Set, track and report on SLAs

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Convert leads faster and accelerate sales with live chat and bots
Essential
Proactively target your best leads
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus
Icon seats
Seats
A dedicated login to manage conversation. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$87/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$153/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Collaborate with your team on sales deals
  • Target prospects based on profile and behavior
  • Manage conversations from email and chat
  • Integrate with Hubspot, Google and more
Premium
Scale with revenue reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus
Icon seats
Seats
A dedicated login to manage conversation. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$87/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$153/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Coming soon: Manage team capacity to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Onboard and retain customers with targeted multi-channel campaigns
Essential
Engage customers with targeted messages
from
$49
/mo
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Essential
$49/mo
200 Active People included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
$75/mo
200 Active People included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Send targeted messages on your website or in-product
  • Target customers based on profile and behavior
  • Measure message performance with pre-built reports
Premium
Create a custom onboarding experience
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Essential
$49/mo
200 Active People included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
$75/mo
200 Active People included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Optimize messages with advanced A/B testing
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Set custom rate limits for Intercom APIs
  • Convert target prospects with account-based marketing campaigns

Engage customers on multiple channels


  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization

Send proactive messages


  • Automated messaging
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing

Test and optimize campaigns


  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Smart campaigns
  • Advanced A/B testing
  • Email delivery windows
  • Message reactions

Report on performance


  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API

Apps and Integrations


  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Help your customers with real-time support and an integrated help center
Essential
Support customers on multiple channels
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversation. Add as many Seats as you want to any paid plan.
Starting price
 
Seats
 
Essential
$87/mo
2 Seats included
+$19/mo
per extra Seat
$127/mo
2 Seats included
+$39/mo
per extra Seat
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from email and chat
  • Collaborate as a team to solve support questions
  • Create a help center to answer common questions
  • Integrate with Hubspot, Google and more
Premium
Scale with advanced reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal
Icon base plan
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversation. Add as many Seats as you want to any paid plan.
Starting price
 
Seats
 
Essential
$87/mo
2 Seats included
+$19/mo
per extra Seat
$127/mo
2 Seats included
+$39/mo
per extra Seat
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Remove Intercom branding from chat and email
  • Customize chat and emails by disabling gifs and attachments
  • Set, track and report on SLAs
  • Coming soon: Manage team capacity to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Early stage startup?
Eligible applicants get all of Intercom for $49/mo.
Annual plans available
Get in touch with our sales team for discounted annual pricing.
Testimonial tradeshift
“With Intercom, we now engage leads and customers faster than ever before—increasing our sales opportunities by 32%. Beyond that, Intercom has helped us to have a real, human connection with our customers.”
Adam Cleveland, Senior Director at Tradeshift

Get more out of Intercom with Add-ons

Try unlimited add-ons with your 14-day free trial

 
Product Tours
from
$119
/mo

Onboard customers and highlight new features with guided, adoption-driving tours:

  • Get 7x more customer engagement than email
  • Deliver targeted, personalized experiences
  • Build tours in minutes, code-free
 
Articles Pro
$99
/mo

Let different audiences find answers quickly with a tailored knowledge base:

  • Control who sees your help content
  • Support customers in 38 languages (coming soon)
  • Access and share private articles in conversations
 
Custom Bots
from
$99
/mo

Easily create chat bots to automatically qualify and route leads and customers:

  • Point and click bot builder
  • Pre-built bot templates to get started fast
  • Bot performance reports
 
Answer Bot
from
$99
/mo

A chat bot that intelligently answers common questions so your team doesn't have to:

  • Deliver precise, accurate answers, 24/7
  • Improve your customer response time by 44%
  • Free up your team to focus on more productive work