To get Product Tours, first choose the plan you want to try for free
Try any plan free for 14 days
All of Intercom
Acquire customers
Engage customers
Support customers
A new and better way to acquire, engage and support customers
Essential
from
$87
/mo
Work as a team to manage conversations
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon active people rebrand
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus rebrand
Icon seats rebrand
Seats
A dedicated login to manage conversations. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$87/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$153/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Custom pricing
  • Manage conversations from multiple channels
  • Send targeted messages on your website or in-product
  • Integrate with Stripe, Hubspot, Shopify and more
Premium
Custom pricing
The complete toolkit for business growth
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon active people rebrand
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus rebrand
Icon seats rebrand
Seats
A dedicated login to manage conversations. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$87/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$153/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Custom pricing
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Set, track and report on SLAs

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Set chat limits with workload management
  • Auto-route conversations to available teammates only
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Set chat limits with workload management
  • Auto-route conversations to available teammates only

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Convert leads faster and accelerate sales with live chat and bots
Essential
from
$87
/mo
Proactively target your best leads
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon active people rebrand
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus rebrand
Icon seats rebrand
Seats
A dedicated login to manage conversations. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$87/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$153/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Custom pricing
  • Collaborate with your team on sales deals
  • Target prospects based on profile and behavior
  • Manage conversations from email and chat
  • Integrate with Hubspot, Google and more
Premium
Custom pricing
Scale with revenue reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon active people rebrand
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon plus rebrand
Icon seats rebrand
Seats
A dedicated login to manage conversations. Add as many Seats as you want to any paid plan.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Seats
 
Essential
$87/mo
200 Active People included
2 Seats included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
+$19/mo
per extra Seat
$153/mo
200 Active People included
2 Seats included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
+$39/mo
per extra Seat
Premium
Custom pricing
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Manage high volume with chat limits and advanced routing

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Set chat limits with workload management
  • Auto-route conversations to available teammates only
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Set chat limits with workload management
  • Auto-route conversations to available teammates only

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Onboard and retain customers with targeted multi-channel campaigns
Essential
from
$49
/mo
Engage customers with targeted messages
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon active people rebrand
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Essential
$49/mo
200 Active People included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
$75/mo
200 Active People included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
Premium
Custom pricing
  • Send targeted messages on your website or in-product
  • Target customers based on profile and behavior
  • Measure message performance with pre-built reports
Premium
Custom pricing
Create a custom onboarding experience
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon active people rebrand
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Starting price
 
Active People
201 – 500
501 – 1,000
Over 1,000
Over 20,000
Essential
$49/mo
200 Active People included
 
+ $16/mo
+ $15/mo
+ $15/mo
per additional 1k Active People
$75/mo
200 Active People included
 
+ $20/mo
+ $50/mo
+ $50/mo
per additional 1k Active People
Premium
Custom pricing
All of Pro plus:
  • Optimize messages with advanced A/B testing
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Set custom rate limits for Intercom APIs
  • Convert target prospects with account-based marketing campaigns

Engage customers on multiple channels


  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization

Send proactive messages


  • Automated messaging
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing

Test and optimize campaigns


  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Smart campaigns
  • Advanced A/B testing
  • Email delivery windows
  • Message reactions

Report on performance


  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API

Apps and Integrations


  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits

Support and services


  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Help your customers with real-time support and an integrated help center
Essential
from
$38
/mo
Support customers on multiple channels
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon seats rebrand
Seats
A dedicated login to manage conversations. Add as many Seats as you want to any paid plan.
Starting price
 
Seats
 
Essential
$38/mo
2 Seats included
+$19/mo
per extra Seat
$78/mo
2 Seats included
+$39/mo
per extra Seat
Premium
Custom pricing
  • Manage conversations from email and chat
  • Collaborate as a team to solve support questions
  • Integrate with Hubspot, Google and more
Premium
Custom pricing
Scale with advanced reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon your price rebrand
Your price
  • No contract required
  • Try any plan free for 14 days
Icon equal rebrand
Icon base plan rebrand
Starting price
The minimum price for the plan you select. Change your plan at any time.
Icon plus rebrand
Icon seats rebrand
Seats
A dedicated login to manage conversations. Add as many Seats as you want to any paid plan.
Starting price
 
Seats
 
Essential
$38/mo
2 Seats included
+$19/mo
per extra Seat
$78/mo
2 Seats included
+$39/mo
per extra Seat
Premium
Custom pricing
All of Pro plus:
  • Remove Intercom branding from chat and email
  • Customize chat and emails by disabling gifs and attachments
  • Set, track and report on SLAs
  • Manage high volume with chat limits and advanced routing

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Set chat limits with workload management
  • Auto-route conversations to available teammates only
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Set chat limits with workload management
  • Auto-route conversations to available teammates only

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events