Tour: Provide self-service support
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Provide self-service support

Faster answers for customers. Fewer questions for your team. Built for customer support, success and education.

Learn how to:

  • Publish helpful articles and best practices to a public help center to support your customers at scale
  • Automatically suggest relevant articles to your team and customers with our bot, Operator
  • Measure and improve the performance of help content with feedback loops
  • Connect Intercom’s Articles and Inbox products together to scale the impact of your support

Produced by

Kate sugrue
Kate Sugrue
Product Education Specialist, Intercom
Phil byrne
Phil Byrne
Snr. Product Education Manager, Intercom