Tour: Support and retain customers
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Support and retain customers

Use email and in-app messaging to get quicker responses, faster resolutions and more satisfied customers.

Learn how to:

  • Collaborate in the inbox to help customers faster and lower time to resolution
  • Delight your customers and improve customer satisfaction scores, all while having a productive support team
  • Stay informed with the reports you need to improve the quality and efficiency of your support
  • Automatically support customers with Operator, our bot for better customer experiences
  • Scale your support with an integrated knowledge base and help desk

Produced by

Kate sugrue
Kate Sugrue
Product Education Specialist, Intercom
Phil byrne
Phil Byrne
Snr. Product Education Manager, Intercom