Email deliverability report

New Resolution Bot languages

Improvements to OSCs

Transactional Messaging

Updates to Resolution Bot

Control who can import data

Articles in Messenger

Update to Unanswered Questions

Build paths in Resolution Bot

Better manage your teammates

Another code-free, customizable way to get your audience's attention

A framework that combines proactive, self-serve, and human support capabilities so you can get ahead of known problems before they arise.

We’ve added some new apps that help measure impact, extend self-serve support, collect customer feedback, and more.

[Spotlight List] An inside look at how we build - B4U

In this special episode, we deep dive into the process behind Series, Intercom’s new visual campaign builder.

[Spotlight list item] Built for you Podcast Episode 2

Built for you Podcast - Episode 2

CEO Karen Peacock shares how Intercom started with a mission to make internet business personal, and a big idea—the world’s first Business Messenger.

[Spotlight List Item] A message to our customers

A message to our customers

In this very special panel episode we hear how conversations with our customers have shaped our product.

[Spotlight list item] Built for you Podcast

Built for you Podcast

VP of Product, Paul Adams, and co-founder, Des Traynor, discuss how understanding your customers is key to good product judgment.

[Spotlight List Item] Intercom on Product podcast

Intercom on Product podcast

Over the past few months, we've released lots of new features, products, and updates - in this webinar we showcase the problems they solve and share tips and tricks!

[Spotlight List Item] New in Intercom webinar

New in Intercom webinar

[Mini Testimonial Card] Maria Gutierrez, Senior Director, Engineering

Senior Director, Engineering

Maria Gutierrez

[Mini Testimonial Card] Mathew Cropper, Senior Product Manager 

Senior Product Manager

Mathew Cropper

[Page] Built For You (Innovation Campaign)