Pick a plan. Grow faster with Intercom.
Try for free for 14 days
All of Intercom
Acquire customers
Engage customers
Support customers
A new and better way to acquire, engage and support customers
Essential
from
$136
/mo
Work as a team to manage conversations
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Manage conversations from multiple channels
- Send targeted messages on your website or in-product
- Create a help center to answer common questions
- Integrate with Stripe, Hubspot, Shopify and more
68% of businesses choose Pro
Pro
from
$202
/mo
Automate and optimize your workflows
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Customize workflows with rules and automations
- Create intelligent, multi-touch campaigns
- Control who sees the Messenger and when
- Integrate with Salesforce, Zendesk, Github and more
Premium
The complete toolkit for business growth
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Pro plus:
- Drive engagement and action with Custom Bots
- Get reports on team performance and revenue
- Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
- Coming soon: Convert target prospects with account-based marketing campaigns
- Coming soon: Strategically manage team capacity and monitor SLAs
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
Manage inbound conversations
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
Automate workflows
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
Collaborate as a team
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
Send proactive messages
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- Basic A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Coming soon: Account-based marketing
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- Basic A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Coming soon: Account-based marketing
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- Advanced A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Coming soon: Account-based marketing
Drive self-service
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
Report on performance
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
Apps and integrations
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Advanced Salesforce
- Marketo
- Clearbit
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
Convert leads faster and accelerate sales with live chat and bots
Essential
from
$87
/mo
Proactively target your best leads
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Collaborate with your team on sales deals
- Target prospects based on profile and behavior
- Manage conversations from email and chat
- Integrate with Hubspot, Google and more
68% of businesses choose Pro
Pro
from
$153
/mo
Automate your funnel with bots
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Automate meeting scheduling and qualification
- Customize lead and conversation routing
- Create intelligent, multi-touch campaigns
- Integrate with Salesforce, Zendesk, Github and more
Premium
Scale with revenue reporting and VIP services
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Pro plus:
- Drive engagement and action with Custom Bots
- Get reports on team performance and revenue
- Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
- Coming soon: Convert target prospects with account-based marketing campaigns
- Coming soon: Manage team capacity to increase performance
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
Manage inbound conversations
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
Automate workflows
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
Collaborate as a team
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
Send proactive messages
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- Basic A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Coming soon: Account-based marketing
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- Basic A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Coming soon: Account-based marketing
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- Advanced A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Coming soon: Account-based marketing
Report on performance
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
Apps and integrations
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Advanced Salesforce
- Marketo
- Clearbit
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
Onboard and retain customers with targeted multi-channel campaigns
Essential
from
$49
/mo
Engage customers with targeted campaigns
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Send targeted messages on your website or in-product
- Target customers based on profile and behavior
- Measure campaign performance with pre-built reports
68% of businesses choose Pro
Pro
from
$75
/mo
Optimize and automate campaigns
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Create intelligent, multi-touch campaigns
- Control who sees the Messenger and when
- Integrate with Salesforce, Mailchimp and more
Premium
Create a custom onboarding experience
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Pro plus:
- Optimize messages with advanced A/B testing
- Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
- Set custom rate limits for Intercom APIs
- Coming soon: Convert target prospects with account-based marketing campaigns
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
Engage customers on multiple channels
- Mobile apps
- Mobile SDKs
- In-product
- Website
- Messenger customization
- Mobile apps
- Mobile SDKs
- In-product
- Website
- Messenger customization
- Mobile apps
- Mobile SDKs
- In-product
- Website
- Messenger customization
Send proactive messages
- Automated messaging
- Campaigns
- Lead and customer profiles
- Audience targeting
- Message triggers and scheduling
- Permissions
- Custom email templates
- Custom email domains
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Account-based marketing
- Automated messaging
- Campaigns
- Lead and customer profiles
- Audience targeting
- Message triggers and scheduling
- Permissions
- Custom email templates
- Custom email domains
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Account-based marketing
- Automated messaging
- Campaigns
- Lead and customer profiles
- Audience targeting
- Message triggers and scheduling
- Permissions
- Custom email templates
- Custom email domains
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Account-based marketing
Test and optimize campaigns
- Smart campaigns
- Basic A/B testing
- Email delivery windows
- Message reactions
- Smart campaigns
- Basic A/B testing
- Email delivery windows
- Message reactions
- Smart campaigns
- Advanced A/B testing
- Email delivery windows
- Message reactions
Report on performance
- Message insights
- CSV export
- Messages API
- Message insights
- CSV export
- Messages API
- Message insights
- CSV export
- Messages API
Apps and integrations
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Custom API rate limits
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Custom API rate limits
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Advanced Salesforce
- Marketo
- Clearbit
- Custom API rate limits
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
Help your customers with real-time support and an integrated help center
Essential
from
$87
/mo
Support customers on multiple channels
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Your price
Seats
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Manage conversations from email and chat
- Collaborate as a team to solve support questions
- Create a help center to answer common questions
- Integrate with Hubspot, Google and more
68% of businesses choose Pro
Pro
from
$127
/mo
Get smart automations to streamline workflows
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Your price
Seats
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Automate conversation assignment and workflows
- Integrate conversations from social channels
- Control who sees the Messenger and when
- Integrate with Salesforce, Zendesk, Github and more
Premium
Scale with advanced reporting and VIP services
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Your price
Seats
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Pro plus:
- Remove Intercom branding from chat and email
- Customize chat and emails by disabling gifs and attachments
- Coming soon: Set service-level agreements for responsiveness
- Coming soon: Manage team capacity to increase performance
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
⊕ Show all features
⊗ Hide extra features
Manage inbound conversations
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
- Live chat
- Mobile apps
- Mobile SDKs
- Messenger visibility
- Twitter integration
- Facebook integration
- Remove Intercom branding
- Advanced messenger and email customization
- Coming soon: Capacity Management
- Coming soon: Set and monitor SLAs
Automate workflows
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Automated lead qualification
- Custom bots
Collaborate as a team
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Teammate activity logs
Drive self-service
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
Report on performance
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Full conversation export
- Satisfaction surveys
- Revenue reports
- Sales team performance reports
Apps and integrations
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Basic Salesforce
- Marketo
- Clearbit
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Advanced Salesforce
- Marketo
- Clearbit
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Personalized success team
- Access to trained technical support engineers
- Implementation assistance, onboarding and training
- 24/7 Prioritized Support
- Access to beta programs and new features
- Free tickets to Intercom events
Annual plans available
Get in touch with our sales team for discounted annual pricing.
“With Intercom, we now engage leads and customers faster than ever before—increasing our sales opportunities by 32%.
Beyond that, Intercom has helped us to have a real, human connection with our customers.”
Adam Cleveland, Senior Director at Tradeshift
Automate workflows with the perfect chatbot
Custom Bots
from
$99
/mo
Set up your perfect bot in minutes to get more qualified leads and accelerate your sales cycles:
- Point and click bot builder
- Pre-built bot templates to get started fast
- Bot performance reports
Answer Bot
from
$99
/mo
Automate answers to your common questions for faster resolutions and happier customers:
- Deliver precise, accurate answers, 24/7
- Improve your customer response time by 44%
- Free up your team to focus on more productive work