blank
blank
blank
blank
blank
Skip to content
Product
For customers
Instant service, exceptional experiences
Fin AI Agent
More than a chatbot. Resolves 50% of support volume. Instantly.
Omnichannel
Meet your customers where they already are.
Help Center
Help customers find accurate answers themselves.
For support agents
AI-first tools for more efficient agents
Inbox
Maximize productivity with an AI‑enhanced inbox.
Fin AI Copilot
Make every agent an instant AI-powered expert.
Tickets
Optimized to resolve complex issues efficiently.
For support leaders
Tools and insights to empower your team
AI Insights & Reporting
Performance-boosting AI optimization tools.
Workflows
Automate at scale with our visual builder.
Outbound messaging
Get ahead of known issues and reduce volume.
Resources
Featured
The Intercom Customer Service Trends Report 2024
Gripping insights from top companies…
How AI is transforming customer service tech stacks
Take your tech stack into a new age…
Blog
Customer service news and insights
Help Center
How to install, set up & use Intercom
Resource Library
Explore the latest trends & releases
Developer Hub
Integrate with, or build on Intercom
Webinars
Sign up to hear from industry experts
Academy
Take a deep dive course on Intercom
Intercom Community
Find expert answers and inspiration
Customers
Browse real world CS case studies
Pricing
Contact sales
Sign in
View demo
Start free trial
Customize your Messenger
Hosted By
Kate Sugrue
Senior Customer Advocacy Manager
Duration
min
Customizing your Messenger ensures it looks right at home on your app or site. Learn how to:
Customize the experience for your users, leads and visitors.
Set the controls for your workspace.