Strategies for Better Onboarding

Join Intercom’s Ruairí Galavan and Phil Byrne as they discuss onboarding best practices to help your customers get the most value from your product.

Join Intercom’s Des Traynor and UserOnboard’s Samuel Hulick as they outline tried and tested strategies for onboarding new users.

Jeff Gardner (Dir. Customer Support, Intercom) chats with Judy Watkins (Snr. Manager of Customer Experience, Slack) about how to scale your Customer Support to meet the needs of a rapidly expanding business.

Join Brian Byrne (Customer Engagement Producer) for a best practice session on automating customer engagement with auto messaging and product tours.

Learn tips and tricks from the support team at Intercom on how they use their own product to support their customers.

Join Intercom's Phil Byrne and Will Holden and learn how to get the most from Intercom’s Smart Campaigns.

Join Catherine Brodigan and Will Holden from the Intercom sales team as they share what they’ve learned using Intercom’s live chat solution as an engine of sales growth.

Join Jasmine Jaume (Senior Product Marketing Manager) and Megan Killion (Account Executive) to learn how you can use Intercom’s Salesforce integration to accelerate your sales cycle and convert more leads.

Join Intercom’s co-founder Des Traynor as he discusses the importance of onboarding in bridging the gap between a company's initial traction and sustained success

Join Thomas Creighton (Customer Engagement Specialist) and Sade Smith (Snr Customer Support Rep.) to see how Intercom's Inbox and Articles products combine to make a customer support powerhouse.

All leads are not created equal, so when we built our Live Chat for Sales solution, we built several features that let you both automatically and manually qualify them, before taking action.

Join Ian Stanley (Senior Marketing Manager, Slack) and Jasmine Jaume (Senior Product Marketing Manager, Intercom) to learn how you can use Slack + Intercom to engage and convert more leads from your website, faster.

Join Brian Byrne for a best practice session on generating more sales through Intercom.

Join Jay Baer (founder of Convince & Convert and New York Times best-selling author) as he shares why live chat isn’t just for top of funnel prospects who are kicking the informational tires.

Join Paul Adams (VP of Product) and Brian Donohue (Director of Product Management) as they share what the future of messaging looks like and give you the first introduction to Intercom’s re-imagined business messenger.

Jeff Gardner (Dir. Customer Support, Intercom) chats with Judy Watkins (Snr. Manager of Customer Experience, Slack) about how to scale your Customer Support to meet the needs of a rapidly expanding business.

Watch back the webinar as Thomas Creighton unveils brand new and recently released Intercom features you can use to grow your business across sales, marketing and support.

Lead generation is more important than ever, but not all leads are created equal. Pinpointing your hot leads is critical to the success of any marketing or sales project.

Your website's personal assistant just got better.

Join Ashley Hanson (Product Marketing Manager, Intercom) and Maria Marquis (Customer Educator, Coda) to learn how Intercom apps can speed up your workflows and let you do more in the Messenger, including harnessing user feedback with the new Coda app.

Watch the webinar on how to boost your pipeline, make more sales, and provide faster support with Custom Bots.

Join our sales team to learn how they use live chat and automation to cut response times and win more deals.

Instantly resolve common questions, so your team can focus on conversations only humans can resolve.

If you want to fuel long-term growth, you need to scale your sales organization with intention. When done right, your sales team won’t just accelerate your company’s growth; they’ll enrich your company’s culture, give product insights and help drive product roadmaps.

You can create a great marketing plan, but without the proper tools, making that plan become a reality can be almost impossible. But with over 7,000 different marketing vendors out there, it can be hard to choose the right ones.

The world’s fastest growing businesses use automation to break past human limits. Learn how to use Intercom to deliver personal experiences at scale for faster growth.

Chatbots are here to stay, and the fastest growing businesses are using them to close more deals, at scale. Adding chatbots to your website can help you acquire and qualify more leads, respond to them faster than your competitors, and convert them into happy customers. Best of all, chatbots are quick and easy to set up.

Live chat is the ultimate way for marketers to send personalized messages at scale. What makes live chat so powerful is its versatility. It can be used across the marketing funnel to acquire, engage and retain customers. And, a recent Facebook Nielsen study of more than 12,500 consumers revealed that 53% of buyers are more likely to buy from a business they can message.

Retention is the new growth, but how do you get there? The answer is onboarding. Onboarding lets you connect the dots for your customers at key moments, so they find more value in your product. And, customers who see added value, will buy your product time and time again.

From onboarding signups to showcasing new features, Product Tours gives you a new way to help customers successfully adopt your product.

Give your customers fast personalized support that scales with your team. Now, you can offer your customers the world-class support they expect by bringing together the power of Intercom's live chat and messaging with the flexibility of Stripe’s online payment processing.

30-50% of deals go to the vendors who respond first. Live chat lets engage with your best leads in real-time, so your sales team can close more deals, fast. But, how do you know which of your website visitors are ready to buy or match your buying profile? We’ve teamed up with MadKudu to combine the power of predictive lead scoring with live chat.

One of the key ways to convert high-value accounts into customers is with Account Based Marketing (ABM). ABM is a new motion for many sales and marketing teams, but getting started with ABM still can be easy with a few foundational tools.

Join Jack Jenkins and Thomas Creighton to learn about smart self-service and how to scale your support without sacrificing quality.

The one thing that every startup wants is sustainable growth. Without strong growth, you can’t pitch for more funding, invest in new features, or attract new talent. To accelerate growth, you’ll need to find product-market fit, increase demand for your business, and stand out in your market.