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Customer Service Trends 2023 Webinar

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Hosted By
Liam Geraghty
Audio Content Producer, Intercom
60 min

Customer Service Trends 2023 Webinar

Join us as we uncover the 5 trends shifting the customer service world today.

In this webinar we review the findings from Intercom's 2023 Customer Service Trends report.

We cover the top 5 trends changing the support game this year, and hear from customer service industry leaders on how they’re navigating the challenges and opportunities of the year ahead.

In addition to detailing how customer service is evolving, we'll cover investments and strategies for:

  • Boosting customer service efficiency and support team morale with AI and automation

  • Making your support tech stack more cost-effective, efficient, and powerful to weather the economic storm

  • Meeting customer expectations with frictionless, personalized support

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