Automating Customer Engagement
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Hosted By
Eric Fitzgerald 1
Community Manager, Intercom
Resources
Automating Customer Engagement
Join Brian Byrne (Customer Engagement Producer) for a best practice session on how to automate customer engagement using Series and Intercom's outbound messaging features.
In this webinar, we’ll cover how to create targeted campaigns of ongoing messages to ensure your customers get the right message, at the right time. So they are supported at all stages of their journey with your product.
We'll cover how to:
Create automated customer onboarding flows
Activate your new signups with targeted messages based on behviour
Automatically re-engage customers
Increase feature engagement
Get feedback on your product
Use Series to orchestrate entire customer journeys
All in an hour, phew! :D