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Automating Customer Engagement

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Hosted by
Eric Fitzgerald 1
Community Manager, Intercom

Automating Customer Engagement

Join Brian Byrne (Customer Engagement Producer) for a best practice session on how to automate customer engagement using Series and Intercom's outbound messaging features.

In this webinar, we’ll cover how to create targeted campaigns of ongoing messages to ensure your customers get the right message, at the right time. So they are supported at all stages of their journey with your product.

We'll cover how to:

  • Create automated customer onboarding flows

  • Activate your new signups with targeted messages based on behviour

  • Automatically re-engage customers

  • Increase feature engagement

  • Get feedback on your product

  • Use Series to orchestrate entire customer journeys

All in an hour, phew! :D

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