How Intercom saved $400K with support automation
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How Intercom saved $400K with support automation
Join Ryan Steinberg (Head of Global Support Operations, Intercom) for a best practice session on how to build an automated support experience that pays off for your customers and team.
In this webinar, you’ll get an inside look at how Intercom successfully reduced their support costs by using live chat, chatbots and more.
During the session, Ryan will walk through:
5 reasons to use automated support
Proven tips for personalizing your automated support
How to measure your automation’s impact
When automated support isn’t the right solution
And more!
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Brian Byrne showcases brand new and recently released Intercom features that you can use to grow your business across sales, marketing and support.
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Vos clients veulent une assistance de plus en plus rapide et personnalisée. Cela peut engorger vos équipes de service client alors même que la plupart des questions que vos clients posent sont généralement répétitives ou peu complexes. Ces questions peuvent être évitées grâce au support proactif, ou gérées automatiquement, afin d'offrir plus de temps à vos équipes de support pour traiter les questions plus complexes.