How Intercom saved $400K with support automation
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Ruth
Senior Manager, Customer Support, Intercom
Duration
How Intercom saved $400K with support automation
Join Ryan Steinberg (Head of Global Support Operations, Intercom) for a best practice session on how to build an automated support experience that pays off for your customers and team.
In this webinar, you’ll get an inside look at how Intercom successfully reduced their support costs by using live chat, chatbots and more.
During the session, Ryan will walk through:
5 reasons to use automated support
Proven tips for personalizing your automated support
How to measure your automation’s impact
When automated support isn’t the right solution
And more!
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45min
Today, customer support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal support at scale without overstretching your team.