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How to Build a Support Automation Framework

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Hosted by
Esraa Moussa
Program Coordinator of Support Channels, Trella
Mariam Yehia
Sales Engineer, Intercom
Raphael Chabaud
Account Executive, Intercom
Date/Time
16 March 10:00 a.m. UTC

How to Build a Support Automation Framework

Today, customer support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal support at scale without overstretching your team.

In this webinar, we’ll show you how to introduce customer support automation with Intercom’s conversational support funnel framework and explain how Intercom’s customers improved support efficiency with automation. 

You’ll discover:

  • How to introduce automation to customer support

  • Interactive product demo of Intercom’s chatbots 

  • How Intercom’s customer Trella support its customers at scale with automation


By registering for this webinar, you agree to Intercom contacting you with marketing-related emails. You may unsubscribe from receiving marketing communications from Intercom at any time.  Intercom’s websites and communications are subject to its privacy policy.

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