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How to increase sales through live chat

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Hosted By
Catherine Brodigan
EMEA Partnerships Manager, Intercom
Will Holden
Account Executive
58 min

How to increase sales through live chat

Join Catherine Brodigan and Will Holden from the Intercom sales team as they share what they’ve learned using Intercom’s live chat solution as an engine of sales growth.

Just like many of our 20,000 customers, Intercom uses Intercom to convert our website visitors into paying customers. Catherine and Will, both leaders on the team that has helped Intercom grow to over $50 million in ARR, will share what they’ve learned about the unique opportunities of selling through a messenger.

You'll learn:

  • How live chat fits into a well measured and managed sales funnel

  • How live chat can help bridge the gap between marketing and sales

  • How to use live chat to capture, qualify and convert leads on your marketing site

  • How to effectively segment prospects, ensuring maximum ROI across all areas of your sales team

  • How to generate prospects and leads from support conversations

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