Skip to content

How to increase sales through live chat

Register now to watch the recording

Share details to watch
Hosted By
Catherine Brodigan
Head of Partnerships, Intercom
Will Holden
Account Executive
Duration
58 min

How to increase sales through live chat

Join Catherine Brodigan and Will Holden from the Intercom sales team as they share what they’ve learned using Intercom’s live chat solution as an engine of sales growth.

Just like many of our 20,000 customers, Intercom uses Intercom to convert our website visitors into paying customers. Catherine and Will, both leaders on the team that has helped Intercom grow to over $50 million in ARR, will share what they’ve learned about the unique opportunities of selling through a messenger.

You'll learn:

  • How live chat fits into a well measured and managed sales funnel

  • How live chat can help bridge the gap between marketing and sales

  • How to use live chat to capture, qualify and convert leads on your marketing site

  • How to effectively segment prospects, ensuring maximum ROI across all areas of your sales team

  • How to generate prospects and leads from support conversations


Related Webinars

60min

Instantly resolve common questions, so your team can focus on conversations only humans can resolve.

Watch now
60min

From onboarding signups to showcasing new features, Product Tours gives you a new way to help customers successfully adopt your product.

Watch now
45min

Join us for a roundtable discussion with Kaitlin Pettersen, Intercom’s Director of Customer Support, and June Zhang, Guru’s Customer Support Manager, on how they’re taking care of their teams and their customers – remotely.

Watch now