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CX for Growth: Localize your customer support experience

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Hosted By
Alan Mc Glinchey
Startup Partnership Manager, Intercom
Abby Olorunnife
Customer Communications Specialist at Linktree
Dmitry Olenovs
Manager of Customer Support at Lokalise
Miguel Caetano
Product Marketing Lead, Lokalise
30 min

CX for Growth: Localize your customer support experience

Many online businesses today are global from the day they launch, but operating across timezones, legal jurisdictions, and languages all require attention to be successful in global markets.

In this webinar, we will dig into the customer support localization or,as they say in the UK/Ireland/Australia, localisation!  

We will be joined by an excellent panel of guests: Abby Olorunnife, Customer Communications Specialist at Linktree, Dmitry Olenovs, Manager of Customer Support at Lokalise, and Miguel Caetano, Product Marketing Manager, at Lokalise, moderated by Alan Mc Glinchey.

You’ll hear from our guests on:

  • When and how to prioritize languages and regions

  • What systems, tools, processes, and culture are required to scale

  • Delivering a high-quality customer experience with global multilingual support

CX for Growth webinar series is designed for startups covering topics for CX and growth. Casual interview style to hear guests’ insights and ask your questions. Grab your coffee and join us either live or on-demand!

By registering for this webinar, you agree to Intercom, Lokalise and Linktree contacting you with marketing-related emails. You may unsubscribe from receiving marketing communications from Intercom at any time.  Intercom’s websites and communications are subject to its privacy policy.

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