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Manage and scale your support

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Hosted By

Eric Fitzgerald 1

Community Manager, Intercom

Duration

70 min

Resources

Intercom on Customer Support

5 Support metrics that matter

Improving support as you grow

Real customer support isn't over the top

Manage and scale your support

Join Brian Byrne (Product Education Producer) to see how Intercom's Inbox and Articles products combine to make a customer support powerhouse.

Learn how to scale your support with our modern help desk and integrated knowledge base.

You'll learn how to:

Provide personal customer support at scale
Use AI-powered suggestions to resolve queries faster
Work as a team to solve complex problems
Give customers a better way to help themselves, or let Operator help them for you.

Seats are limited, so register now.

Discussing the Future of CX Tech

Over the next three months, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversational support funnel.

Last year, Intercom, Klaus, and Support-Driven partnered to publish the first-ever support quality benchmark report with a goal of uncovering what good results in customer service actually looks like.

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