Manage and Scale your Support
Join Kate Sugrue (Product Education Specialist) and Eric Fitzgerald (Customer Support Rep.) to see how Intercom's Inbox and Articles products combine to make a customer support powerhouse.
Product Education Specialist
Customer Support Rep.
Learn how to scale your support with our modern help desk and integrated knowledge base.
You'll learn how to:
Provide personal customer support at scale
Use AI-powered suggestions to resolve queries faster
Work as a team to solve complex problems
Give customers a better way to help themselves, or let Operator help them for you.