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Setting Up Self-Serve Support

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Hosted By
Antoinette Taaffe
Sr. Field Marketing Manager, Intercom
Justin Nuzum
VP of Support & Services, Pendo
Duration
45 min

Setting Up Self-Serve Support

Over the next three months, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversational support funnel.

In the first edition of this three-part series, we’re chatting with Justin Nuzum, VP of Support and Services at Pendo. We’ll learn how his company set up its self-serve support offering, which serves over 1,700 customers worldwide. 

This webinar will show you:

  • How to develop self-service strategy that gives your customers confidence and clarity

  • The best practices for successful help center content and bots

  • How to measure self-serve support success 



By registering for this webinar, you agree to Intercom contacting you with marketing-related emails. You may unsubscribe from receiving marketing communications from Intercom at any time.  Intercom’s websites and communications are subject to its privacy policy.

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