Conversation volume and customer expectations keep rising while support teams have to choose between the impossible: staying personal with customers or being efficient as a team.
We say choose both. Join Dee Reddy alongside industry experts from Intercom, MadKudu, and Survicate to learn how to implement the Conversational Support Funnel and meet all these growing demands. Plus, you’ll see how real support teams integrate next generation support, too.
This webinar will show you:
Why a messenger-first approach is great for customers and support teams
How to work smarter with a proven customer experience framework
Which industry insights support leaders are following for modern customer support