Skip to content

From signed up to satisfied

Register now to watch the recording

Share details to watch

Hosted By
Des Traynor
Co-founder, Intercom
Duration
58 min

From signed up to satisfied

Join Intercom’s co-founder Des Traynor as he discusses the importance of onboarding in bridging the gap between a company's initial traction and sustained success.

The current generation of billion dollar businesses are obsessed with onboarding. That’s because while getting their first hundred, thousand, or sometimes even million users may be easy, keeping those users around is hard. In this webinar, Intercom co-founder Des Traynor will outline what makes for successful onboarding and how companies should think about the relationship between onboarding, product and customer success.

You'll learn:

  • What is modern onboarding

  • What makes for successful onboarding

  • When to optimize vs. redesign your onboarding

  • How understanding customer’s goals leads to better onboarding

  • Why onboarding needs to evolve with your product

Related Webinars

30min

Join us for a live Ask Me Anything (AMA) with Stan Massueras, our Director of EMEA Sales. Stan has more than 15 years of experience leading sales at high-growth companies like Twitter, Facebook, HP, and now Intercom.

Watch now
56min

Join Jack Jenkins and Thomas Creighton to learn about smart self-service and how to scale your support without sacrificing quality.

Watch now
60min

Chatbots are here to stay, and the fastest growing businesses are using them to close more deals, at scale.

Watch now