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Join Intercom’s co-founder Des Traynor as he discusses the importance of onboarding in bridging the gap between a company's initial traction and sustained success.
The current generation of billion dollar businesses are obsessed with onboarding. That’s because while getting their first hundred, thousand, or sometimes even million users may be easy, keeping those users around is hard. In this webinar, Intercom co-founder Des Traynor will outline what makes for successful onboarding and how companies should think about the relationship between onboarding, product and customer success.
You'll learn:
What is modern onboarding
What makes for successful onboarding
When to optimize vs. redesign your onboarding
How understanding customer’s goals leads to better onboarding
Why onboarding needs to evolve with your product
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