The current generation of billion dollar businesses are obsessed with onboarding. That’s because while getting their first hundred, thousand, or sometimes even million users may be easy, keeping those users around is hard. In this webinar, Intercom co-founder Des Traynor will outline what makes for successful onboarding and how companies should think about the relationship between onboarding, product and customer success.

You'll learn:

• What is modern onboarding

• What makes for successful onboarding

• When to optimize vs. redesign your onboarding

• How understanding customer’s goals leads to better onboarding

• Why onboarding needs to evolve with your product