Support Best Practices
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Hosted By
Matt O'Boyle
Customer Success Manager
Resources
Support Best Practices
Join Matt O'Boyle (Customer Success) for a best practice webinar on how to support with Intercom.
Learn all our tips, tricks and best practices from your customer success manager.
This webinar covers:
Optimising the Messenger
Setting expectations
Controlling volume
Self-serve options
Bots for support
Reactive bots
Proactive bots (also works with Messages!)
Inbox & up-skilling agents
Best practices
Apps
Training resources
Register now!