New at Intercom
Feature update
Fin

Fin's email answers now include inline sources

Akash avatar
Shared by Akash • August 18, 2025

When Fin replies over email, source links now appear right next to the relevant text — no more jumping to the bottom. This makes it faster to verify information, reduces visual clutter, and helps build trust in Fin’s responses.

What's new:

  • Inline verification: See exactly where information comes from without breaking your reading flow.
  • Cleaner layout: No more long footers — everything’s in context.
  • Automatic update: Works for all email replies, no setup required.

Try it now